SHIPPING POLICY

Shipping Information

Thank you for shopping with The Curated Collection at The Root of Positivity.

Every order is thoughtfully prepared and shipped with care. We work with a trusted fulfillment partner to offer a carefully curated selection of products while maintaining the personalized experience you expect from our boutique.

Free Shipping

We are pleased to offer free standard shipping on all eligible orders within the United States.

The price you see is the price you pay—no surprise shipping charges at checkout.

Order Processing

Orders are typically processed within 1–3 business days before shipment.

During holidays, sales, or periods of high order volume, processing times may be slightly longer.

Shipping & Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information whenever available.

Most orders are shipped through USPS, although larger orders may be delivered by UPS or FedEx, depending on the size and destination of your shipment.

International Shipping

At this time, international shipping availability may vary depending on the destination.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Backordered Items

Occasionally, an item may become temporarily unavailable after an order is placed.

If this happens, we'll do our best to keep you informed regarding the status of your order.

If an item cannot be fulfilled within a reasonable timeframe, we'll contact you with available options.

Incorrect Shipping Address

Please review your shipping address carefully before completing your purchase.

If an incorrect address is provided, additional carrier fees or shipping delays may occur. Once an order has shipped, we may not be able to make changes to the delivery address.

Questions?

If you have any questions about your order, we're always happy to help.

Please visit our Contact page and we'll respond as soon as possible.

Thank you for allowing us to be a small part of your journey.